1. Introduction

Welcome to Gielen Visuals (hereinafter either “Gielen Visuals,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with Swiss and, as described in the policy, the European data protection laws. By using our services, you agree to the practices described in this policy.
 

2. What We Do

We are a media company specializing in professional photography and videography. We also use drones, for which we have the necessary licenses, to capture aerial footage. Additionally, we create ads for companies and offer social media management services.
 

3. What is Personal Data and What is the Definition of “Processing”?

Personal data refers to any information relating to you that reveals something about you as an individual, such as your first name, surname, postal address, email address, date of birth, phone number, and similar information. Information that cannot be associated with your person, i.e., not with your identity, is not personal and therefore not personal data.
 
Processing encompasses any handling of your personal data. This includes, among other things, the acquisition, anonymization, storage, management, use, transmission, disclosure, or deletion of your personal data.
 

4. Data Collection

We collect personal data to provide you with a better experience. The types of data we collect include:
 
– Personal Identification Information: Such as your name, email address, phone number, and any other information you provide when contacting us or using our services.
– Technical Data: Such as your IP address, browser type, operating system, and other details that help us improve our website and services.
 
We comply with the principles imposed by Swiss data protection laws and, if and to the extent applicable, the data protection laws of the European Union.
 

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand your preferences, improve our services, and personalize content. We, along with third parties engaged by us, may collect and process various pieces of technical data when you use our websites and applications. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website. If you continue to browse without changing your cookie settings and click on the ‘Accept Cookies’ link, we assume that you consent to the installation of cookies.
 

6. Data Sharing and Disclosure

Your privacy is important to us. However, we may share your data with trusted service providers who help us deliver our services. These providers are primarily located in Switzerland and the European Union, but they may be located in any country in the world. We may also disclose your data if required by law or if we believe such action is necessary to protect our rights or comply with legal processes.
 
Your personal data may also be shared with third parties who provide technical or organizational services, such as hosting partners or suppliers. These third parties may be located outside of Switzerland and the European Union, meaning your data may be processed in any country worldwide. When working with third parties, we seek to use appropriate safeguards to protect your personal data, but we cannot ensure their absolute compliance with confidentiality and security requirements.
 

7. Data Security

We take your data security seriously. We employ appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data. Although Gielen Visuals has taken steps to prevent personal data from being disclosed through data transfer errors and/or unauthorized access by third parties, it cannot accept any liability for such unwanted incidents.
 

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
 

9. Your Rights

You have rights regarding your personal data, including:
 
– Access: You can request a copy of your data.
– Correction: You can ask us to correct any inaccurate data.
– Deletion: You can request that we delete your data.
– Objection: You can object to certain types of processing, including data used for direct marketing.
 
To exercise these rights, please contact us at info@gielenvisuals.com. We will respond to your request promptly and in accordance with applicable law.
 

10. Compliance with Data Protection Laws

We are committed to complying with Swiss and, in some cases, the European data protection laws. This means we handle your personal data with care and respect, ensuring transparency and fairness in all our practices.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us:
 
Gielen Visuals
Gränicherweg 12
5502 Hunzenschwil
Switzerland
 
Version 1.0 from 11.08.2024